GeneralEmergency2025-12-24
Gas Smell: What to Do Right Now
A gas smell is a safety emergency — here are the exact steps to take immediately.
If you smell gas, treat it as an emergency. Quick, correct action protects your household.
Immediate steps
Leave the building right away. Don't operate light switches, appliances, phones, or anything that could spark. Don't light flames. Once safely outside, call the FortisBC emergency line at 1-800-663-9911.
After it's safe
Only return when authorities confirm it's safe. Then have a licensed gas fitter find and repair the source and verify safe operation before using gas appliances again.
Key takeaways
- Leave immediately — don't use switches or phones inside
- No flames or sparks
- Call FortisBC 1-800-663-9911 from outside
- Have a licensed fitter repair the source
Need help with your general?
Licensed, gas-certified technicians serving Greater Vancouver since 1999. CombiBoiler.ca — A division of ROMA Heating Ltd..
Frequently asked questions
More General articles
Water Leak Emergency: The First 5 StepsFast, calm action limits water damage from any HVAC or plumbing leak.How to Find Your Water Shut-Off ValveKnowing where your main and appliance shut-offs are can save thousands in water damage.No Heat in Winter: An Emergency GuideWhatever your heating system, here's how to respond safely when the heat goes out in winter.How to Detect a Hidden Water LeakUnexplained bills, damp spots and a moving meter can reveal a hidden leak before major damage.When to Call Emergency HVAC ServiceSome issues can wait for a scheduled visit; others need immediate response — here's how to tell.Preventing Water Damage from HVAC LeaksDrain pans, leak sensors and maintenance prevent costly water damage from boilers, furnaces and water heaters.
More from our knowledge base
Furnace Won't Turn On? Causes and FixesFurnaceFurnace Blowing Cold Air: What to CheckFurnaceWhy Your Furnace Short-Cycles (and How to Stop It)FurnaceNo Heat? Emergency Furnace Repair GuideFurnaceFurnace Making Strange Noises: A Sound-by-Sound GuideFurnaceAnnual Furnace Maintenance ChecklistFurnaceAll ArticlesBrowse the full library