Can I reset my Navien boiler to clear the E041 code?

You can reset once if your manual says it's safe. If the code returns, stop resetting — repeated resets on a genuine fault, especially gas or overheat faults, can be unsafe and may worsen the problem. Book a licensed repair instead.

Is the E041 fault dangerous?

It's not usually an immediate safety emergency, but it should be diagnosed to prevent further damage and restore reliable operation.

How much does it cost to fix a Navien E041 fault?

Cost depends on the underlying cause — some causes (like low pressure or a dirty sensor) are minor, while others (like a gas valve or control board) cost more. We diagnose first and give you a clear price before any repair.

Navien Error Code

Navien Error Code E041

Water flow sensor / low flow fault on the DHW side.

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If your Navien combi boiler is showing error code E041, here's what it means: Water flow sensor / low flow fault on the DHW side. This is a moderate fault. The boiler may keep running intermittently, but it should be diagnosed soon to prevent further damage.

Navien boilers report faults using e-series codes (e.g. e003, e110). Knowing the code helps a technician arrive prepared with the right parts, which usually means a faster, lower-cost repair.

What causes the E041 code?

Error E041 on a Navien boiler is most commonly caused by one of the following:

Low water pressure
Clogged flow sensor or filter
Faulty flow turbine

What you can safely check first

Note the exact code and your boiler's model number
Check the pressure gauge — low pressure triggers many faults
Confirm the gas supply is on and other gas appliances work
Reset the boiler once, per the manual, only if it's safe to do so
If the code returns, stop and call a licensed technician

Why this needs a licensed technician

Resolving a E041 fault almost always involves the gas, combustion, sensor or pressurized side of the appliance. Under BC's Safety Standards Act, that work must be performed by a licensed gas fitter — and doing it correctly protects your warranty and your safety. We diagnose Navien boilers, carry common parts, and verify clean combustion before returning your boiler to service.

This is not a DIY repair

Combi boilers are gas-fired appliances regulated under the BC Safety Standards Act. Opening the unit, touching the gas valve, or working on the flue without a valid BC gas-fitter licence is both unsafe and illegal. Diagnosing the fault is helpful — fixing it should always be left to a certified technician.

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Frequently Asked Questions

Other Navien codes & help

Navien E003Ignition failure — the boiler tried to light but no flame…Navien E004False flame detected — the boiler senses a flame when it …Navien E012Flame loss during operation — the burner lit but the flam…Navien E016Overheating — water temperature exceeded the safe limit.Navien E030Exhaust (flue) temperature too high.All Navien Error CodesFull list

Fix Your Navien E041 Fault

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