If your IBC combi boiler is showing error code Fault 4, here's what it means: Supply (outlet) sensor fault. This is a moderate fault. The boiler may keep running intermittently, but it should be diagnosed soon to prevent further damage.
IBC boilers report faults using numbered fault messages. Knowing the code helps a technician arrive prepared with the right parts, which usually means a faster, lower-cost repair.
What causes the Fault 4 code?
Error Fault 4 on a IBC boiler is most commonly caused by one of the following:
- Sensor failure
- Wiring
What you can safely check first
- Note the exact code and your boiler's model number
- Check the pressure gauge — low pressure triggers many faults
- Confirm the gas supply is on and other gas appliances work
- Reset the boiler once, per the manual, only if it's safe to do so
- If the code returns, stop and call a licensed technician
Why this needs a licensed technician
Resolving a Fault 4 fault almost always involves the gas, combustion, sensor or pressurized side of the appliance. Under BC's Safety Standards Act, that work must be performed by a licensed gas fitter — and doing it correctly protects your warranty and your safety. We diagnose IBC boilers, carry common parts, and verify clean combustion before returning your boiler to service.
This is not a DIY repair
Combi boilers are gas-fired appliances regulated under the BC Safety Standards Act. Opening the unit, touching the gas valve, or working on the flue without a valid BC gas-fitter licence is both unsafe and illegal. Diagnosing the fault is helpful — fixing it should always be left to a certified technician.
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